Administration Support Health Advice Worker at Darlington Citizens Advice

To work with the Health Advice Team in an administration capacity

MondayTuesdayWednesdayThursdayFridaySaturdaySunday
Morning
(9AM - 1PM)
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available!
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Afternoon
(1PM - 5PM)
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available!
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available!
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Evening
(5PM - 8PM)
not available
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Hours per week 6 hours
Location Darlington Citizens Advice Bureau, Bennett House, 14 Horsemarket, Darlington DL1 5 PT
Description

Volunteer Administration Worker
Purpose of the role
• To help ensure the smooth running and organisation of the Health Advice Project
Main duties and responsibilities include:
• Dealing with correspondence & typing letters (template letters)
• Updating databases and information systems (ongoing training given)
• Filing
• Photocopying
• Collating information to progress a case
• Answering the telephone, contacting clients and third parties where appropriate
• Completing social policy forms
• organising information to progress a case
Personal skills and qualities that an administrator needs:
• A commitment to the aims and principles of the CAB service
• To be organised and systematic
• An understanding of the importance of CAB work
• Excellent communication skills, both orally and in writing
• A willingness to attend training and other meetings
• To be able to work as part of a team.

This opportunity will assist you in gaining the following skills:

  • Interpersonal/Confidence
  • Teamwork
  • Problem solving/Creativity
  • Planning/Organising
  • Analytical/Research
  • Communication Skills
  • Advice and Guidance

Training will be provided by the organisation for this position:

on-going training and support in regards to the systems
access to our in- house e-learn and bite-size on categories of law

We are unable to reimburse travel expenses

About you

The organisation has indicated the following requirements from volunteers who want to take this opportunity.

Essential: computer literate in word and excel other aspects in house training will be ongoing

Desirable: • To be organised and systematic

Interested?

Submit your info to this organisation today.

Register now!