Middlesbrough and Stockton Mind volunteers
Andrea tells us more about how student volunteers have been providing support during Covid-19

Related Opportunities

 
Generalist Assessor
Citizens Advice Middlesbrough
Min. 52 Weeks Minimum weeks
Generalist Assessor
Volunteering
Community, Crisis Support

Assessors carry out an initial assessment to decide the best next steps for clients – do they need information, an advice interview, or can another agency help them better?

 
Initial Contact
Citizens Advice Middlesbrough
Min. 52 Weeks Minimum weeks
Initial Contact
Volunteering
Community, Crisis Support

Initial Contact team members carry out a quick, 5-minute assessment to decide upon the best next steps for clients – do they need information, to be seen by an assessor or adviser, or can another agency help them better?

 
Generalist Adviser
Citizens Advice Middlesbrough
Min. 52 Weeks Minimum weeks
Generalist Adviser
Volunteering
Community, Crisis Support

A generalist adviser sees clients who have been assessed as needing further help to explore and resolve their problems.