Thirteen Involved Customer
Take part in questionnaires and group project work sessions to develop ideas and plan ways to test services and processes in relation to housing, regeneration, branding, build specifications, community activities and much more.
Some specific examples would be:
· Reviewing policies and strategies
· Considering community fund project applications
· Observing complaints and performance data to look for trends
· Evaluating current customer communication methods such as social media and the Thirteen website.