We are looking for volunteers to assist our newly refurbished Coffee Shop in providing a welcoming and pleasant environment for customers. This role requires someone with good communication and customer service skills.
Volunteer Coffee Shop Assistant
Time Requirement: Flexible to suit you between the times of Monday to Friday 10.30am and 2.30pm
DBS Check needed? Yes
Age Requirements: 18 Plus
Role Summary: We are looking for volunteers to assist our newly refurbished Coffee Shop in providing a welcoming and pleasant environment for customers. This role requires someone with good communication and customer service skills.
Key Responsibilities
- To provide a high level of customer service to customers
- Basic food preparation
- Make tea and coffee
- To ensure the tables and surrounding area are clean and tidy
- To load and unload a dishwasher
- Operate a till and balance the daily takings
- To provide a prompt, pleasant and courteous service
Personal qualities:
- Good communicator and willing to follow H&S instructions
- Compassion and empathy
- Tact and sensitivity
- Excellent communication skills
- Ability to work alone and as part of team
- Good attention to detail
- Polite and approachable
- Professional approach
Training requirements:
As a Coffee Shop Volunteer you will complete the following training:
- Teesside Hospice mandatory training
- Volunteer induction training
- Any other training identified as appropriate to the role
Support and supervision:
You will assisted by our Facilities team leaders who will ensure that you have all the support you require to carry out the role.
Communications:
The Facilities team leaders will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.
You will be provided with a Teesside Hospice volunteer badge
Benefits:
- A warm welcome and training from the Manager
- A badge to show you are part of the team
- 20% discount in our shops
- Lunch if you volunteer for more than 5 hours in one day
- Reasonable travel costs paid back if needed
- Discounts at other local places
- 10% discount in the Northgate Tea Rooms
- The chance to learn new skills, gain experience, and boost your CV
- Meet new people
Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine.
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.
Apply Here; https://search.volunteero.org/teessidehospice/ff6a32be-f385-41d8-8a6d-28...
Similar Opportunities
Help us create events that raise funds, share joy, and bring people together.
Support our voice online and help us connect with the community.
Help us create meaningful activity resources for people living with dementia.
