The Heugh Battery Museum is a World War 1 military museum located in the heart of the community. We are looking for a volunteer receptionist to join our team and help us maintain the museum's operations on Fridays, Saturdays, Sundays, and Mondays.
• Greet visitors and provide them with information about the museum • Answer phone calls, emails, and other inquiries • Sell tickets, merchandise, and memberships • Assist with museum events, programs, and special projects • Handle cash and credit card transactions • Maintain a clean and organized reception area • Collaborate with other staff and volunteers to ensure the smooth running of the museum • Perform other tasks as assigned by the museum staff
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Assessors carry out an initial assessment to decide the best next steps for clients – do they need information, an advice interview, or can another agency help them better?
Initial Contact team members carry out a quick, 5-minute assessment to decide upon the best next steps for clients – do they need information, to be seen by an assessor or adviser, or can another agency help them better?