Our engagement team are the heart of service user support. Fascilitating activities and communicating with service users to ensure that their voice is heard within our community and the causes that affect them are shared within the charity.
- Facilitate groups and activities: Walk and Talks, card and board games groups, well-being groups, social activities, LGBTQ social activities.
- Sharing information and our cause at local events
- Volunteers are encouraged to share vulnerabilities and shared lived experiences to build trust and provide peer support.
- Communication and resource sharing/sign posting with service users
- Supporting the well-being of both service users and volunteers
- Ensuring adaptations and accommodations are communicated
- Supporting other teams with research and strategy
Similar Opportunities
Do you enjoy being out in nature and walking? Contribute your time supporting us to run walks in the local area. Supporting members and sharing lived experience to build on the community that prevents barriers and improves well being.
Assessors carry out an initial assessment to decide the best next steps for clients – do they need information, an advice interview, or can another agency help them better?
Initial Contact team members carry out a quick, 5-minute assessment to decide upon the best next steps for clients – do they need information, to be seen by an assessor or adviser, or can another agency help them better?