An opportunity to support Middlesbrough Council improve their communication with the wider community
You will be attending community events and walkabouts to ensure Middlesbrough Council is able to communicate better with its diverse population. You may receive phone calls to ask you to assist with translation on an ad hoc basis, if you are available. You will be able to ensure all Middlesbrough residents are able to have a voice in the things that affect them, and that they understand the expectations on them,
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Assessors carry out an initial assessment to decide the best next steps for clients – do they need information, an advice interview, or can another agency help them better?
Initial Contact team members carry out a quick, 5-minute assessment to decide upon the best next steps for clients – do they need information, to be seen by an assessor or adviser, or can another agency help them better?