Help us bring the railways to life for our visitors by supporting with the running of passenger trains.
By engaging with visitors whilst they queue you will communicate any information that will help them get the most out of their experience, including guidance regarding ticketing, how to safely board the train and exit the platform.
Acting as the interface between our Operations team and the train crew, you will be involved in delivering one of the most popular attractions at the museum.
In this role you’ll:
- Assist the train crew in preparing for passenger train rides
- Engage with and assist passengers to enhance their experience
- Check tickets and communicate to visitors how/where tickets can be purchased
- Liaise with the Operations team to attend to the needs of all prospective passengers
- Liaise with the train crew to help board and disembark passengers safely
- Help maintain a safe working and passenger environment
Similar Opportunities

We are looking for helping hands to assist our staff in the general day to day running of our coffee shop - our coffee shop sales fund the support work we do

Could you be a Community Champion? Community Champions are adults from culturally diverse communities who have completed free of charge training to build their skills, knowledge and confidence.

Be a student representative at Teesside University’s Access and Participation Plan Project Group. The Groups focus is to increase the number of UK students studying at the University from a ethnic and culturally diverse background.