At Family Action, we believe our values and behaviours define us and underpin all the work we do. We have a clear vision and mission which are supported by strong values. Our core behaviours are reflected in everything we do, so ensuring our charity continues to grow in quality, effectiveness and compassion. Our vision - is that everyone who comes to us will receive the help they need to tackle their problems, whether they are experiencing poverty, disadvantage or social isolation. By giving the most vulnerable people in local communities a voice, we will challenge politicians, society’s leaders and ourselves to take responsibility and recognise the real-life experiences of those in need of support. Our mission - is to provide services and financial support which will strengthen and improve the life chances of those who are poor, disadvantaged or socially isolated. We believe in the strengths within families and our approach to support which can achieve maximum impact. We seek to empower everyone we work with and ensure they are listened to, helping them look forward to the future and not be defined by their past. We can achieve our ambitions, and much more, by embracing Family Action’s values and behaviours in our work, as well as in our professional relationships with colleagues, partners and those who use our services. We do this by always:  Being people focused  Reflecting a ‘can do’ approach  Striving for excellence in everything we do  Having mutual respect for everyone we work with, work for and support through our service