The Volunteer Operations Assistant will support the day-to-day operational and administrative functions of Step Ahead Project, assisting with events, coordination, and general organisational tasks to help the organisation run effectively.

What You'll Do: 

Duties:

  • Support the day-to-day operations of the operations
  • Assist with planning and coordination of events and activities
  • Maintain accurate records and assist with administrative tasks
  • Be a friendly and approachable presence for staff, volunteers, and families
  • Contribute ideas to improve processes and operations
Why You'll Love It: 
Volunteering with Step Ahead Project offers a rewarding opportunity to gain insight into families from a wide range of backgrounds, build meaningful relationships with individuals, support those who may not be able to access mainstream services, and make a genuine, positive impact within the local community.
What You'll Learn: 
Volunteers will gain valuable experience working with children, young people and families with SEND, develop strong communication and organisational skills, build confidence in inclusive practice, and learn how a community-based charity operates to create meaningful local impact.
What We're Looking For: 
Requirements / Mandatory Skills: Leadership and team management skills Experience working with children and young people (SEND experience preferred) Strong organisational skills Preferred (but not essential) Skills: DBS check (or willingness to undergo one) First Aid and Safeguarding training Additional SEND-related qualifications
Summary
Volunteering
Community
Young People
Education
Disability
Families
Redcar and Cleveland
0 Weeks Minimum
4 Hours / Week
Skills you will develop: 
Active listening
Organisation
Problem Solving
Teamwork/Collaboration
Adaptability
Skills you should possess: 
Teaching / Training
Novice
Languages you should know: 
English
Requirements: 
CV / Resume
Statement of Motivation
In-Person Interview
Over 18
These documents must be completed: 

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