Poppy Tea Rooms is a unique museum tea room located within a World War 1 museum. Our visitors can enjoy delicious tea and cakes while exploring exhibits about the history of the museum and the impact of World War 1 on tea culture.

What You'll Do: 

• Greet and welcome customers as they enter the tea room and provide information about the tea room and museum exhibits • Assist customers in selecting items from the menu and answering any questions they may have about the tea room or museum exhibits • Take customer orders and process payment transactions • Prepare and serve food and beverages to customers • Ensure the tea room and serving areas are kept clean and tidy • Communicate with other team members to ensure a smooth and efficient service • Provide excellent customer service and respond to any customer concerns or feedback • Help with other duties as assigned, such as restocking supplies or assisting with special events

Why You'll Love It: 
We welcome volunteers who are passionate about history, tea culture, and providing excellent customer service. As a volunteer at Poppy Tea Rooms, you will have the opportunity to engage with visitors from all over the world and contribute to a unique and meaningful museum experience
What You'll Learn: 
• Greet and welcome customers as they enter the tea room and provide information about the tea room and museum exhibits • Assist customers in selecting items from the menu and answering any questions they may have about the tea room or museum exhibits • Take customer orders and process payment transactions • Prepare and serve food and beverages to customers • Ensure the tea room and serving areas are kept clean and tidy • Communicate with other team members to ensure a smooth and efficient service • Provide excellent customer service and respond to any customer concerns or feedback • Help with other duties as assigned, such as restocking supplies or assisting with special events
What We're Looking For: 
We are currently seeking a volunteer customer service assistant to help us create a welcoming and informative experience for our visitors.
Summary
Volunteering
Education
Culture
Hartlepool
0 Weeks Minimum
3 Hours / Week
Skills you will develop: 
Active listening
Customer Service
Skills you should possess: 
Sales
Requirements: 
CV / Resume

Similar Opportunities

 
PASS Leader
University Pass Leaders
Min. 0 Weeks Minimum weeks
PASS Leader
Volunteering
Education, Young People

Supporting students on the PASS Scheme

 
Trustee
Tees Valley YMCA
Min. weeks
Trustee
Volunteering
Community, Crime and Violence, Education, Homelessness

We’re looking for a Trustees with a strong background in one or more of the following: - legal practice, governance, or regulatory compliance - marketing, branding, communications - empowering youth voice

 
Mentoring at Durham Sixth Form Centre
Durham Sixth Form Centre
Min. 6 Weeks Minimum weeks
Mentoring at Durham Sixth Form Centre
Volunteering
Education, Young People

Volunteer as a mentor at Durham Sixth Form Centre to help students achieve academic success. This opportunity can be done remotely or on-site.

Related Articles

Volun-tees
January 2026 Newsletter
January 2026 Student Volunteering Newsletter
Volun-tees
Blue Monday Volunteer Celebration Event
Blue Monday Volunteer Celebration Event with the Volunteering Academy
TS Volunteers
Teesside Sport – Sports Leader Programme
Teesside Sport – Sports Leader Programme