Customer Service Assistant at Poppy Tea Rooms

Poppy Tea Rooms is a unique museum tea room located within a World War 1 museum. Our visitors can enjoy delicious tea and cakes while exploring exhibits about the history of the museum and the impact of World War 1 on tea culture.

What You'll Do: 

• Greet and welcome customers as they enter the tea room and provide information about the tea room and museum exhibits • Assist customers in selecting items from the menu and answering any questions they may have about the tea room or museum exhibits • Take customer orders and process payment transactions • Prepare and serve food and beverages to customers • Ensure the tea room and serving areas are kept clean and tidy • Communicate with other team members to ensure a smooth and efficient service • Provide excellent customer service and respond to any customer concerns or feedback • Help with other duties as assigned, such as restocking supplies or assisting with special events

Why You'll Love It: 
We welcome volunteers who are passionate about history, tea culture, and providing excellent customer service. As a volunteer at Poppy Tea Rooms, you will have the opportunity to engage with visitors from all over the world and contribute to a unique and meaningful museum experience
What You'll Learn: 
• Greet and welcome customers as they enter the tea room and provide information about the tea room and museum exhibits • Assist customers in selecting items from the menu and answering any questions they may have about the tea room or museum exhibits • Take customer orders and process payment transactions • Prepare and serve food and beverages to customers • Ensure the tea room and serving areas are kept clean and tidy • Communicate with other team members to ensure a smooth and efficient service • Provide excellent customer service and respond to any customer concerns or feedback • Help with other duties as assigned, such as restocking supplies or assisting with special events
What We're Looking For: 
We are currently seeking a volunteer customer service assistant to help us create a welcoming and informative experience for our visitors.
Summary
Volunteering
Education
Culture
Hartlepool
0 Weeks Minimum
3 Hours / Week
Skills you will develop: 
Active listening
Customer Service
Skills you should possess: 
Sales
Requirements: 
CV / Resume