• To telephone Befriendee’s at their home for around 10 -30 minutes. You will arrange the exact times of your future calls direct with the Befriendee’s. This could range from once a day to once a week, but individual needs will be matched with your availability (From 6 to 10 calls).
• To provide a telephone conversation, a listening ear and chat about interests and hobbies, helping to alleviate loneliness and feelings of isolation.
• To provide companionship and human interaction at a time when this may be limited.
• To provide an update after each call to the Together Talks support Team. This is so we can keep a track of the amount of befriending calls each volunteer is undertaking, the type of support being offered during these calls and if there is anything further required.
• It is important to note telephone befriending is not counselling or therapy and other services must be sought if this is required.
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