Dementia Carer Listening Support Volunteer

Are you a good listener with a compassionate heart? Would you like to make a meaningful difference to the lives of those caring for someone living with dementia, simply by being present and offering a safe, supportive space?

We are looking for a Dementia Carer Listening Support Volunteer to join our weekly carer peer support groups. This is not a practical or task-based role – rather, it’s an opportunity to sit alongside carers, listen attentively, and help us understand the recurring issues and challenges they face so we can provide better support.

Are you a good listener with a compassionate heart? Would you like to make a meaningful difference to the lives of those caring for someone living with dementia, simply by being present and offering a safe, supportive space?

We are looking for a Dementia Carer Listening Support Volunteer to join our weekly carer peer support groups. This is not a practical or task-based role – rather, it’s an opportunity to sit alongside carers, listen attentively, and help us understand the recurring issues and challenges they face so we can provide better support.

These groups meet on the following days:

• Every Tuesday morning, Community Hub, Cafe In The Park, Billingham. This session is 10:30am - 12noon
• Every Tuesday afternoon, LiveWell Hub, Thornaby. This session is 2pm - 3:30pm.
• Every Friday afternoon, LiveWell Hub, Thornaby. This session is 1pm - 2:30pm.

What the Role Involves

• Attending our weekly carer peer support group and taking part as a compassionate listener

• Paying attention to recurring themes or concerns raised during conversations

• Providing a safe and non-judgmental space for carers to talk, either in a small group or 1:1 setting

• Feeding back to our team so that we can:

• Signpost carers to relevant services

• Develop resources or arrange relevant Carer Talks

• Understand the changing needs of those we support

• Helping to shape and evolve this new role with us – we welcome your input and ideas

What This Role Is Not

This role does not involve practical caregiving tasks, personal care, or direct support to people living with dementia. It is also not a counselling position – no qualifications or therapeutic training are required. What we value most is your ability to listen, show empathy, and help carers feel seen and heard.