The NEPACS North East helpline is part of our new Early Days in Custody project which supports prisoners and their families in the first few weeks of imprisonment. The helpline number will be advertised across the region so that family members or friends affected by imprisonment know they have a place they can call with their questions and concerns. Ideally, as part of the role we would encourage volunteers to help within a Durham Nepacs project, for example Support at Courts or Family Prison Visits. This will enable volunteers to understand the journey of the family members/significant others and the situations they encounter as they navigate their way through the criminal justice system.
Location: Durham City
Similar Opportunities
Initial Contact team members carry out a quick, 5-minute assessment to decide upon the best next steps for clients – do they need information, to be seen by an assessor or adviser, or can another agency help them better?
A generalist adviser sees clients who have been assessed as needing further help to explore and resolve their problems.
Ideal for people who love to get out and about. Very flexible role in terms of time commitment. The service is door to door you will use your own car to transport passengers to and from medical appointments or social activities.