Help us bring the railways to life for our visitors by supporting with the running of passenger trains.
By engaging with visitors whilst they queue you will communicate any information that will help them get the most out of their experience, including guidance regarding ticketing, how to safely board the train and exit the platform.
Acting as the interface between our Operations team and the train crew, you will be involved in delivering one of the most popular attractions at the museum.
In this role you’ll:
- Assist the train crew in preparing for passenger train rides
- Engage with and assist passengers to enhance their experience
- Check tickets and communicate to visitors how/where tickets can be purchased
- Liaise with the Operations team to attend to the needs of all prospective passengers
- Liaise with the train crew to help board and disembark passengers safely
- Help maintain a safe working and passenger environment
Similar Opportunities
Volunteer Mentors needed to help young people to realise their full potential. Mentoring takes place in secondary schools in Middlesbrough, Newcastle or Sunderland. Must be over the age of 21 to take part.
To provide support for a blind or partially sighted person.
This flexible, micro-volunteering role is a great way to stand up for the countryside if you don’t have much time to spare! You’ll take quick and easy online actions to support our campaigns from home at a time that suits you.
