Help us bring the railways to life for our visitors by supporting with the running of passenger trains.
By engaging with visitors whilst they queue you will communicate any information that will help them get the most out of their experience, including guidance regarding ticketing, how to safely board the train and exit the platform.
Acting as the interface between our Operations team and the train crew, you will be involved in delivering one of the most popular attractions at the museum.
In this role you’ll:
- Assist the train crew in preparing for passenger train rides
- Engage with and assist passengers to enhance their experience
- Check tickets and communicate to visitors how/where tickets can be purchased
- Liaise with the Operations team to attend to the needs of all prospective passengers
- Liaise with the train crew to help board and disembark passengers safely
- Help maintain a safe working and passenger environment
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Positive Pathways is our homelessness prevention programme in Middlesbrough, specifically designed to help people with experience of homelessness moving forward in life focusing on developing a broad range of life skills.
Nightstop prevents homelessness through community hosting. It helps people who are in immediate housing crisis by providing safe accommodation in the homes of vetted volunteers called ‘hosts’.
The KFCYF is seeking dedicated volunteers to make a difference in the lives of children and young people. If you're interested in gaining experience working with youth and creating a positive impact in your community, we want to hear from you!
