Inspire our visitors! As a Visitor Ambassador volunteer, you will help ensure that all visitors have an enjoyable time with us during our Summer Celebration. During this exciting year of railway celebrations, you will be part of a supportive team.

What You'll Do: 
      •  
  • Be the friendly face of the museum, ensuring all visitors feel welcome
  • Assist with the flow of visitors into the museum and steward our exhibition spaces
  • Share insights and stories related to the collection
  • Be informed of all facilities, events and exhibitions taking place across the site, and actively promote these to enhance the visitor experience and encourage repeat visits
  • Answer visitor queries or seek the assistance of those who can do so
  • Provide feedback and advice on the daily activities of the museum and the visitor experience

 

Why You'll Love It: 
You will be the friendly and welcoming face of the museum, sharing the knowledge that you will learn about our collection, facilities, visitor journey and how we’re commemorating the 200th anniversary of the modern railway.   During this exciting year of railway celebrations, you will be part of a supportive team of colleagues, gaining customer service experience and building your confidence in a stimulating environment. You will help greet visitors, anticipate and respond to their needs, and listen to their feedback.
What You'll Learn: 
We want to ensure you have a rewarding experience with us. That’s why we’ll provide: An opportunity to develop skills and enhance your CV. Our Inspiring Service Training to help you develop your customer service skills. A chance to meet new people and make friends. Travel expenses up to £7. A reference upon request for all volunteers who have supported the museum. An opportunity to make a difference to our museum.
What We're Looking For: 
This role is perfect for people who: Enjoy collaborating with volunteers and staff as part of a supportive team. Have an enthusiastic approach to delivering a positive visitor experience. Are eager to learn about our museum and event programme and are able to communicate this information clearly to visitors. Demonstrate an ability to understand and follow safety procedures   We ask all volunteers to show inclusive behaviours, valuing everyone’s contribution, and promoting a culture of openness.       
Summary
Volunteering
Another city in the UK
10 Weeks Minimum
0 Hours / Week
Skills you will develop: 
Active listening
Organisation
Teamwork/Collaboration
Customer Service
Interpersonal / Confidence
Languages you should know: 
English
Limited working
Requirements: 
DBS check
Over 18
Training
These documents must be completed: 

Similar Opportunities

 
Unity Supporting children and young people 8yrs – 25yrs
A Way Out Charity
Min. 0 Weeks Minimum weeks
Unity Supporting children and young people 8yrs – 25yrs
Volunteering
Young People

Supporting children and young people 8yrs – 25yrs

 
Volunteer Fundraiser Role Description
A Way Out Charity
Min. 0 Weeks Minimum weeks
Volunteer Fundraiser Role Description
Volunteering
Addiction, Mental Health, Young People, Crisis Support, Ex-Offenders

A Way Out’s Fundraising department engages with local businesses and community groups to raise the profile of A Way Out and contributes to raising awareness, understanding, and challenging negative stereotypes, of those experiencing abuse and harm.

 
Liberty Drop In
A Way Out Charity
Min. 4 Weeks Minimum weeks
Liberty Drop In
Volunteering
Addiction, Mental Health, Poverty, Crisis Support, Homelessness

Liberty Service supports women who are at risk or have experienced multiple disadvantages (including addiction, homelessness and mental ill health), this opportunity will entail supporting the Liberty team in their daily drop ins.

Related Articles

Girlguiding Cleveland
GIRLGUIDING UK
Find your place in our team of inspirational women, sharing their skills and passions with girls. Enjoy the opportunities guiding has to offer.
Samaritans
SAMARITANS
Volun-tees were approached by a group of Interior design and architecture students keen to work on a live project. Samaritans was chosen for a room...
Volun-tees
Heather Carabine
"Volunteering was essential - it gave me the knowledge I needed about working with patients so that I could answer the questions fully at my job...