Our visitor ambassador volunteers play a role in ensuring that all visitors have an enjoyable time with us. You will be the friendly and welcoming face of the museum.

What You'll Do: 
  • You will be the friendly face of the museum, ensuring that all visitors feel welcome 
  • Assisting with the flow of visitors into the museum 
  • You will be well informed of all facilities, events and exhibitions taking place in the museum, and actively promote these to enhance visitor experience. 
  • You will answer visitor queries or seek the assistance of those who can do so. 
  • Providing feedback and advice on the daily activities of the museum 
Why You'll Love It: 
In this role you will have the opportunity to contribute to both long-term developments and day-to-day operations, helping the museum report on key targets by tracking visitor figures. Your feedback and insights will also influence the ongoing process of creating new models of visitor engagement.     You will also act as part of a supportive team of colleagues, gaining customer service experience and building your confidence in a stimulating environment. Exercising or improving your communication skills, you will help greet visitors, listen and respond to their needs, orientate and direct them, and answer any questions they may have – equipping them with the information that they need to make the most out of their visit.  
What You'll Learn: 
You will learn about our museum, the collections, the local area, our events programme and our Vision 2025 plans.   As a volunteer you’ll learn about our Health and Safety Policies, procedures, and risk assessments, allowing you to take care of your own personal safety and that of others. 
What We're Looking For: 
The ability to collaborate with others and join a supportive team of volunteers.  Be friendly and willing to build your confidence around being approached by and engaging with visitors  Be enthusiastic about improving visitor experience and sharing your passion for the museum  Organisational skills that will be utilised when letting your supervisor know your availability.   An ability or willingness to learn a range of information about our museum, the collections, the local area, our events programme and our Vision 2025 plans.  We ask all our volunteers to show inclusive behaviours, valuing everyone’s contribution, and promoting a culture of openness   
Another city in the UK
0 Weeks Minimum
0 Hours / Week
Skills you will develop: 
Active listening
Customer Service
Interpersonal / Confidence
Languages you should know: 
Limited working
DBS check
Over 18

Similar Opportunities

Do Good, Feel Good - Community Wildflower Planting Event
Min. 0 Weeks Minimum weeks
Do Good, Feel Good - Community Wildflower Planting Event

Do Good, Feel Good - Community Wildflower Planting event in conjunction with Alley Pals Middlesbrough, taking place on campus on Saturday 6th July, 10am – 2pm

1833 Service Day
SVP 1833- St Vincent de Paul Society
Min. 0 Weeks Minimum weeks
1833 Service Day
Community, Refugees, Poverty, Families, Homelessness

Looking for an opportunity to share kindness this summer? If you're 18-35 and would like to support our incredible St Vincent’s Newcastle centre, we're delighted to welcome you to join our SVP 1833 Service Day on 15th June!

Gardening Volunteer
The Bungalow Partnership Registered Charity Number 1160501
Min. 0 Weeks Minimum weeks
Gardening Volunteer

We are looking for some kind volunteers to help us keep on top of our lovely garden at the rear of our office here at The Bungalow. If anyone can spare any time and has an interest in gardening or maintenance we'd love to hear from you!

Related Articles

Girlguiding Cleveland
Find your place in our team of inspirational women, sharing their skills and passions with girls. Enjoy the opportunities guiding has to offer.
Volun-tees were approached by a group of Interior design and architecture students keen to work on a live project. Samaritans was chosen for a room...
Heather Carabine
"Volunteering was essential - it gave me the knowledge I needed about working with patients so that I could answer the questions fully at my job...