Telephone Wellbeing Caller

Keeping in regular contact with our members to check on their wellbeing is one of our key services. Our Wellbeing Volunteers contact a range of different members every week to make a friendly 'check in' call and have a chat.

What You'll Do:

Contacting different members on a weekly basis to check on their wellbeing
Identifying needs and further support
Providing basic emotional support to members
Making additional support calls to deafblind members as required
Supporting with data collection
Completing online contact record following each contact

Why You'll Love It:

Be part of a friendly and dedicated team The satisfaction of knowing you will be making a difference to real people’s lives New communication skills The opportunity to learn and gain a wider understanding of dual sensory loss We ensure all volunteers who join our team are well equipped to undertake any tasks and will provide training and supervision throughout your journey with us. Any specific training will be outlined within your onboarding and induction stages and then discussed at your reviews with your named lead contact

What You'll Learn:

Communication skills Empathy About our charity and services and others available How to make phone calls to members How to use our database

What We're Looking For:

Confidence and good communication skills but are also someone who may be wanting to build their confidence levels Good listening skills A warm, friendly and engaging telephone manner Empathy with the pressures on deafblind people, their families and an understanding of their need for support Good IT skills Self-motivation with the ability to work on your own initiative, within the environment of a supportive team Able to enjoy interacting with our members from simple information calls to calls where Deafblind UK has changed their life, but also able to efficiently deal with emotional calls

Summary

Volunteering

Community

Social Care

Older People

Disability

Middlesbrough

12 Weeks Minimum

0 Hours / Week

Skills you will develop:

Communication

Empathy

Interpersonal / Confidence

Languages you should know:

English

Full professional

Requirements:

Statement of Motivation

DBS check

Phone Interview

Training

Similar Opportunities

Librarian of things

Library of Things Saltburn CIC

Min. 6 Weeks Minimum weeks

Librarian of things

Volunteering

Community, Poverty, Politics, Environment

As a Librarian of things you will help with the day to day activities of the library. The main thing is to be a friendly welcoming person.

Learn More

North York Moors National Park Youth Voice

North York Moors National Park

Min. 0 Weeks Minimum weeks

North York Moors National Park Youth Voice

Volunteering

Environment

Calling young people aged 18-30! We are on the hunt for the next generation of individuals who will help to shape, conserve, and enhance our National Park. Join Youth Voice to have your say and become a part of a growing youth movement.

Learn More

Community Events & Fundraising volunteer

FareShare North East

Min. 0 Weeks Minimum weeks

Community Events & Fundraising volunteer

Volunteering

Social Care, Poverty, Nutrition, Environment, Hunger

Community Events & Fundraising volunteer - Interested in fundraising and raising awareness? Looking to attend local events to promote our great cause? Do you have ideas for fundraising activities?

Learn More

ROSEBERRY COMMUNITY CONSORTIUM

Are you neurodiverse? Want to gain work experience

Volun-tees

Independent Monitoring Board Volunteers

Independent Monitoring Boards (IMB) are recruiting in the North East

Volun-tees

From Student to Student Success Tutor

From Student to Student Success Tutor - find out about Harriet's new role at University

Telephone Wellbeing Caller

Similar Opportunities

Related Articles