Help us bring the railways to life for our visitors by supporting with the running of passenger trains.

What You'll Do: 

By engaging with visitors whilst they queue you will communicate any information that will help them get the most out of their experience, including guidance regarding ticketing, how to safely board the train and exit the platform.  

 

Acting as the interface between our Operations team and the train crew, you will be involved in delivering one of the most popular attractions at the museum.  

 

In this role you’ll:  

  • Assist the train crew in preparing for passenger train rides 
  • Engage with and assist passengers to enhance their experience 
  • Check tickets and communicate to visitors how/where tickets can be purchased 
  • Liaise with the Operations team to attend to the needs of all prospective passengers  
  • Liaise with the train crew to help board and disembark passengers safely 
  • Help maintain a safe working and passenger environment 
Why You'll Love It: 
We want to ensure you have a rewarding experience with us. That’s why we’ll provide:  An opportunity to develop skills and enhance your CV.  A chance to meet new people and make friends.  Travel expenses up to £7.  A reference upon request for all volunteers who have supported the museum.  An opportunity to make a difference to our museum. 
What You'll Learn: 
This role is perfect for people who:  Enjoy collaborating with volunteers and staff as part of a supportive team.  Have an enthusiastic approach to delivering a positive visitor experience.  Are able to communicate information clearly to colleagues and visitors.  Demonstrate an ability to understand and follow safety procedures 
What We're Looking For: 
Volunteer Open Days: 24, 29-30 May (attend one day only, please specify availability in application)  Volunteer Induction: 30 June & 5 July (attend one day only, please specify availability in application)  Inspiring Service Training: 11 July 
Summary
Volunteering
Culture
Another city in the UK
0 Weeks Minimum
0 Hours / Week
Skills you will develop: 
Teamwork/Collaboration
Time Management
Communication
Languages you should know: 
English
Professional working
Requirements: 
Statement of Motivation
DBS check
In-Person Interview
Training
These documents must be completed: 

Similar Opportunities

 
Whitby Wildlife Charity Shop Volunteer assistant
Whitby Wildlife Sanctuary
Min. 0 Weeks Minimum weeks
Whitby Wildlife Charity Shop Volunteer assistant
Volunteering
Animals, Community, Environment

To volunteer at Whitby Wildlife Sanctuary's charity shop, you can apply through our volunteer application form here: https://form.jotform.com/252504650372351 To assist as a retail assistant, helping with customer service and stock management.

 
Education and Wellbeing Volunteer
Brook
Min. 56 Weeks Minimum weeks
Education and Wellbeing Volunteer
Volunteering
Education, Health, LGBTQ, Mental Health, Young People

 
Volunteer tutor
Action Tutoring
Min. 10 Weeks Minimum weeks
Volunteer tutor
Volunteering
Education, Poverty, Young People

Children from lower-income families are less likely to achieve academically than their better-off peers. Action Tutoring is a charity that works to level the playing field.

Related Articles

Volun-tees
Festive Newsletter
HO HO HO!! Check out our Festive volunteering opportunities to get you in to the Christmas spirit!
Volun-tees
November Newsletter
Check out our November newsletter which is jam packed with some amazing opportunities!
Volun-tees
December Newsletter
December Newsletter